Salesforce Commerce Cloud Implementation
Launch faster, sell smarter, and scale globally on Salesforce Commerce Cloud. We deliver end-to-end Salesforce Commerce Cloud implementation services for B2B and B2C including SFRA development, Composable Storefront (PWA Kit), Order Management, and enterprise-grade ERP/CRM/PIM integrations.
- Faster time-to-value with proven playbooks
- AI personalization with Einstein for Commerce
- SEO-safe migrations and Core Web Vitals performance
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Brands We've Helped Transform
Your Salesforce Commerce Cloud Partner
We’re a Salesforce consulting company that implements Salesforce Commerce Cloud end-to-end architecture, build, integrations, and launch so you go live faster with a secure, high-performing storefront. We deliver SFRA or Composable (PWA Kit) builds, connect ERP/CRM/PIM via MuleSoft, and unify post-purchase with Order Management & Service Cloud.
- Implement & migrate: SFRA or Composable builds, SEO-safe replatforms
- Integrate & automate: Real-time pricing, inventory, orders
- Post-purchase ops: OM workflows, self-service returns, agent console
- Optimize & grow: Core Web Vitals, accessibility, Einstein personalization
Implementation Services
We tailor the build to your model and roadmap. Choose SFRA (Storefront Reference Architecture) or headless/composable with PWA Kit.
Architecture & Roadmap (Discovery)
Requirements, user journeys, and technical architecture
Traditional vs headless/composable decision workshop
Data model, environments, and integration blueprint
Build: SFRA Development or Composable Storefront (PWA Kit)
Page Designer components, reusable UI patterns
Checkout flows, tax/shipping/payment configuration
Search, merchandising, promotions, and personalization hooks
Data & Integrations
ERP/CRM/PIM integration (pricing, inventory, orders)
MuleSoft patterns (reusable APIs, transformations, monitoring)
Catalog enrichment, product taxonomy, and data quality
Quality, Security & Compliance
Performance budgets and Core Web Vitals
Accessibility (WCAG), test automation, and release governance
PCI considerations, SSO/SAML, role-based access
Go-Live & Hypercare
UAT, cutover plan, rollback strategy, SEO-safe redirects
Post-launch stabilization and optimization sprints
Why Commerce Cloud for B2B & B2C
Salesforce Commerce Cloud (SFCC) unifies storefronts, data, and operations so brands can launch multi-site, multi-brand, multi-language, and multi-currency experiences quickly.
- B2B Commerce Cloud benefits
Contract pricing and account-specific catalogs
Approval workflows, roles/permissions, and budgets
Quick order, bulk ordering, reordering, saved lists
Multi-address shipping and negotiated terms
- B2C Commerce Cloud benefits
Mobile-first storefronts with Page Designer components
Advanced promotions, bundles, loyalty, and subscriptions
Social/marketplace selling and localized experiences
Global scale: multi-site, multi-language, multi-currency
SFRA vs. Headless/Composable (PWA Kit)
| Capability | SFRA | Composable (PWA Kit) |
|---|---|---|
| Time to market | Fast with out-of-the-box components | Fast once foundation is set |
| Customization | Theming + Page Designer | Full front-end freedom (headless) |
| Performance | Strong, optimized | Excellent with SSR/edge caching |
| Future-proofing | Mature and stable | Maximum flexibility for modular roadmap |
| SEO | Server-rendered, SEO-friendly | SSR + edge caching for SEO & speed |
| Team fit | Lean SFCC team | Front-end + platform teams |
Recommendation: Choose SFRA for speed/standardization; choose PWA Kit for deep front-end flexibility and a composable roadmap.
B2B & B2C Features We Configure
We build a shared Salesforce Commerce Cloud foundation multi-site localization, catalog & search, checkout, promotions, analytics—then layer the capabilities each motion needs. Integrations to ERP/CRM/PIM and Order Management/Service Cloud keep pricing, inventory, and post-purchase in sync so both B2B and B2C teams operate on one platform while the buying experiences stay purpose-built. For routing best practices in Service Cloud, see our Omni-Channel Routing setup guide.
- B2B
Account hierarchies, buyer roles, approval rules
Contract pricing, account-specific promotions and catalogs
Quick order (CSV/matrix), reorder, saved lists
Split shipments, multiple delivery dates, quote-to-order
- B2C
AI recommendations, predictive sort, personalized search
Gift cards, promotions, subscriptions, loyalty
Self-service returns/exchanges and order tracking
Multi-brand architecture with shared components
Our Implementation Process
We begin with discovery and architecture, deliver the build on SFRA or Composable (PWA Kit), connect ERP/CRM/PIM via MuleSoft through our Salesforce Integration Services, embed quality, security, and compliance, then guide UAT, go-live, and hypercare—so every milestone is visible, auditable, and on time.
Discovery & Architecture
workshops, requirements, architecture, and backlog
Experience & Build
SFRA/Page Designer or PWA Kit; component libraries
Integrations & Data
ERP/CRM/PIM, MuleSoft, observability
Quality & Security
automated testing, accessibility, performance budgets
UAT & Launch
cutover plan, SEO safeguards, go-live readiness
Hypercare & Optimization
stability, analytics, A/B testing roadmap
Order Management (OM) & Service
Unify the post-purchase experience with Salesforce Order Management and Service Cloud.
- Distributed order orchestration (capture → fulfill → deliver)
Automatically route each order to the best DC/store/3PL based on inventory, SLA, and cost; supports split shipments and fraud/tax checks.
- Real-time status, notifications, and self-service returns
Show live order milestones via email/SMS/portal; let customers create RMAs, exchanges, and labels—cutting support volume.
- Agent console: full history, returns/exchanges, appeasements
Give agents a unified view with guided flows for reships, partial refunds, exchanges, and credits—fast, auditable resolutions.
- Inventory visibility across DCs, stores, and 3PLs
Network-wide ATP powers ship-from-store, BOPIS, accurate ETAs, and smart reservations/safety stock during peaks.
Client Success Stories
Explore real‑world Salesforce case studies across retail, SaaS and fintech. See how teams grew personalized revenue with Marketing Cloud, cut quote‑to‑cash with CPQ & Billing, and reduced support response times using Service Cloud, automations and Einstein Bots.
How an Omnichannel Retailer Grew Personalized Revenue 32% with Marketing Cloud
Explore real‑world Salesforce case studies across retail, SaaS and fintech. See how teams grew personalized revenue with Marketing Cloud, cut quote‑to‑cash with CPQ & Billing, and reduced support response times using Service Cloud, automations and Einstein Bots.
Fintech Helpdesk Slashes First-Reply Time 45% with Service Cloud & Einstein Bots
Knowledge-backed agent console and bot deflection reduced wait times and improved CSAT without adding headcount.
SaaS Scale-up Cuts Quote-to-Cash 60% Using Salesforce CPQ & Billing
Standardized products, discount rules and automated invoicing accelerated approvals and cash collection while improving reporting accuracy.
How We De-risk Your Launch
Outcome-driven playbooks, integration depth, and quality by default so your program ships on time and scales confidently.
- Faster time-to-value: Reusable components & CI/CD templates
- Scalable architecture: API-led patterns, caching, event streams
- Built-in quality & security: Tests, budgets, SSO/SAML, audit-ready
- Transparent delivery: Sprint demos, KPIs, SLAs, proactive hypercare
Latest From The Blog
Practical articles on Salesforce strategy and delivery. Learn to design scalable orgs, integrate with your stack, fix data quality, automate with Flow/Apex, and use Sales, Service & Marketing Cloud to cut cycle time and lift ROI. Plus CPQ, security and DevOps.
Book a 30-Minute Architecture Review
Speak with a solution architect to validate patterns (real-time vs batch), tooling options, and ROI. Bring your use case; leave with clear next steps.
Award-Winning Excellence Across Industries
Recognized by independent review platforms for Salesforce development, product engineering and AI. Our work delivers measurable outcomes across retail, finance, healthcare and logistics with enterprise-grade security and UX.
Let’s Talk About Your Project
Tell us about your goals, timeline, and budget. We’ll reply within one business day with next steps.
Prefer email? Write to sales@sdlccorp.com.
Let's Talk About Your Project
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- sales@sdlccorp.com
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Frequently asked questions
What’s the difference between B2B and B2C Commerce Cloud?
B2B focuses on account-based buying—contract pricing, approvals, and bulk ordering. B2C prioritizes rich promotions, loyalty, and mobile UX. We implement both and unify data across clouds.
How do I choose between SFRA and Composable (PWA Kit)?
Choose SFRA for speed and standardized components. Choose PWA Kit if you need headless flexibility, micro-frontends, or a composable roadmap.
How long does an implementation take?
MVPs launch in 8–12 weeks; complex B2B/composable programs run 16–24 weeks, depending on integrations, catalog size, and OM scope.
What integrations do you support?
ERP (SAP/Oracle/Microsoft), CRM/Service Cloud, PIM/DAM, tax, payments, shipping, search, analytics—via MuleSoft, direct APIs, or both.
Can you migrate us without losing SEO?
Yes. We plan redirects, preserve metadata and structured data, and monitor Core Web Vitals and rankings through and after cutover.
Do you provide post-launch support?
Yes—hypercare, performance tuning, A/B testing, and feature sprints.
