Privacy Policy and Cookie Notice
SDLC Corp respects your privacy and handles personal data responsibly, securely, and transparently. This page explains how we collect, use, store, share, protect, and retain personal data when you use our website, submit a form, request a proposal, schedule a meeting, or interact with our services.
What This Policy Covers
- Website visitors, business inquiries, clients, vendors, and partners.
- Forms, chat, scheduling tools, marketing tools, cookies, pixels, and analytics.
- GDPR, cookie consent, marketing preferences, retention, and data request handling.
- One combined privacy and cookie notice — no separate cookie policy page.
Secure Processing
Technical and organizational controls protect personal data from unauthorized access, misuse, and loss.
Cookie Choice
Non-essential analytics and marketing cookies load only after consent where applicable by law.
Privacy Requests
Contact us to access, correct, delete, restrict, or ask questions about your personal data.
Who We Are
In this Privacy Policy, "SDLC Corp," "we," "us," or "our" refers to SDLC Corp and its affiliated operating entities that provide software development, AI development, digital transformation, ERP, CRM, blockchain, Web3, game development, iGaming, cloud, automation, consulting, and related technology services.
Business Contact
- Business Name: SDLC Corp
- Website: SDLC Corp official website
- Contact Email: marketing@sdlccorp.com
- General Business Email: sales@sdlccorp.com
- Unit No: 729, DMCC Business Centre Level No 1, Jewellery & Gemplex 3, Dubai UAE - 261036
Contract Note
If a proposal, statement of work, master services agreement, data processing agreement, or another written contract identifies a different SDLC Corp entity, that document will govern the relevant business relationship.
Scope of This Policy
This Privacy Policy applies to website visitors, business contacts, clients, vendors, partners, and people who interact with our website tools.
- Visitors to our website.
- People who submit contact forms, quote requests, demo requests, consultation requests, or inquiry forms.
- Prospective clients, clients, vendors, partners, and business contacts.
- People who interact with our email, chat, scheduling, marketing, or advertising tools.
- People who access our blogs, case studies, resources, whitepapers, product pages, or service pages.
- People who contact us to exercise data protection rights.
This Privacy Policy does not replace any separate written agreement, confidentiality agreement, data processing agreement, employment agreement, client contract, or product-specific privacy notice.
Personal Data We Collect
We collect personal data in three main ways: information you provide directly, information collected automatically, and information received through business tools or third-party service providers.
Information You Provide Directly
- Full name, business email address, phone number, and country code.
- Company name, job title, country, city, or region.
- Project description, budget range, service interest, and message content.
- Meeting details, preferred communication method, files, attachments, and marketing preferences.
Contact Form and Lead Form Data
Our website forms may collect name, email, phone number, country code, budget, project description, service requirement, message details, consent preference, and technical metadata used for security and spam prevention.
We use this information to respond to your inquiry, understand your requirements, arrange calls, prepare proposals, and provide relevant business communication.
Information Collected Automatically
- IP address, browser type, device type, operating system, and referring website.
- Pages visited, date and time of visit, approximate IP-based location, clicks, scrolls, and session activity.
- Website performance data, error logs, cookie IDs, advertising IDs, analytics identifiers, local storage, and session storage identifiers where enabled.
Information from Third-Party Business Tools
We may receive limited information from tools used for analytics, advertising, chat, meeting scheduling, CRM, email communication, security, spam prevention, hosting, CDN, and performance monitoring.
How We Use Personal Data
We use personal data for legitimate business, communication, operational, security, marketing, legal, and service-related purposes.
| Purpose | Examples of Data Used | Legal Basis |
|---|---|---|
| Responding to inquiries | Name, email, phone, company, project details, budget, message. | Legitimate interests or pre-contract steps. |
| Preparing proposals & consultations | Contact details, service requirements, business needs, meeting notes. | Legitimate interests or pre-contract steps. |
| Providing services to clients | Contact details, project communication, business records, support requests. | Contract performance or legitimate interests. |
| Marketing communication | Name, email, company, service interest, preferences. | Consent or legitimate interests, depending on applicable law. |
| Website performance & analytics | Page views, device data, traffic source, usage patterns. | Consent, where required. |
| Advertising and remarketing | Cookie IDs, ad interactions, campaign source, conversion events. | Consent, where required. |
| Security and fraud prevention | IP address, logs, form metadata, suspicious activity indicators. | Legitimate interests. |
We do not use website visitor data for automated decision-making that produces legal or similarly significant effects.
Legal Basis for Processing
Legitimate Interests
We may process personal data to respond to inquiries, improve services, prevent fraud, secure the website, manage business relationships, and maintain records.
Contract or Pre-Contract Steps
We may process data to prepare proposals, negotiate terms, provide services, manage project communication, or perform a contract.
Consent
We rely on consent for non-essential analytics cookies, advertising cookies, remarketing pixels, certain marketing communications, and optional tracking tools where required.
Legal Obligation
We may process data to comply with legal, regulatory, tax, accounting, security, dispute-resolution, or law-enforcement obligations.
Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, tags, scripts, local storage, session storage, device identifiers, tracking URLs, and software development kits.
We use cookies and similar technologies to operate the website, maintain security, prevent spam, improve page speed, remember preferences, understand website usage, measure marketing campaigns, support chat and scheduling, and deliver or measure advertising where permitted.
Some cookies are necessary for the website to function. Others — such as analytics and marketing cookies — are non-essential and should only be used based on consent where required by law.
Cookie Categories We Use
Necessary Cookies
Necessary cookies support core website functionality such as page loading, website security, network management, form submission, spam prevention, session handling, consent recording, load balancing, CDN, and hosting performance.
Analytics Cookies
Analytics cookies help us understand website traffic, page visits, traffic source, device type, session activity, clicks, scroll behavior, and performance.
Analytics tools may include Google Analytics 4, Microsoft Clarity, Hotjar, Cloudflare analytics, or other website measurement tools where enabled.
Marketing and Advertising Cookies
Marketing cookies and pixels help us measure advertising performance, track campaign conversions, understand ad effectiveness, and deliver or limit relevant advertisements.
Marketing tools may include Google Ads, DoubleClick, Meta/Facebook Pixel, LinkedIn Insight Tag, and other remarketing platforms where enabled.
Functional Cookies
Functional cookies support optional features such as live chat, scheduling tools, embedded media, interactive widgets, user preferences, and external communication tools.
Functional tools may include Zoho SalesIQ, Calendly, WhatsApp click-out links, embedded videos, maps, or third-party widgets where enabled.
Cookie and Tracking Technology Register
The exact cookies and storage items may change as our website, plugins, and vendors change. We maintain an internal cookie and tracking register and use consent controls to manage non-essential technologies.
| Tool / Provider | Category | Purpose | Consent Requirement |
|---|---|---|---|
| WordPress, Elementor, Astra & core scripts | Necessary | Website rendering, layout, forms, navigation, and basic functionality. | No consent required. |
| Security and anti-spam tools | Necessary / Security | Spam prevention, abuse detection, form protection, and security logs. | No consent required. |
| DigitalOcean CDN & static assets | Necessary | Delivery of images, scripts, CSS, and website assets. | No consent required. |
| Google Tag Manager | Tag management | Managing consent-aware scripts and tags. | Default denied for non-essential tags. |
| Google Analytics 4 | Analytics | Website traffic and usage measurement. | Consent required where applicable. |
| Microsoft Clarity | Analytics | Website behavior analytics and usability insights. | Consent required where applicable. |
| Hotjar | Analytics | Heatmaps, behavior analytics, and session insights. | Consent required where applicable. |
| Google Ads / DoubleClick | Marketing | Ad conversion tracking and remarketing. | Consent required where applicable. |
| Meta / Facebook Pixel | Marketing | Ad campaign measurement and remarketing. | Consent required where applicable. |
| LinkedIn Insight Tag | Marketing | B2B campaign measurement and remarketing. | Consent required where applicable. |
| Zoho SalesIQ | Functional / Analytics | Chat, visitor communication, and chat analytics. | Consent or user interaction recommended. |
| Calendly | Functional | Meeting scheduling. | Consent or user interaction recommended. |
Managing Cookies, Forms, and Marketing
Managing Cookies
When available, our website may provide a cookie banner or consent interface that allows visitors to accept, reject, or manage certain non-essential cookie categories. You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality, form behavior, chat features, scheduling tools, or page performance.
Recommended Form Notice
"By submitting this form, you acknowledge that SDLC Corp may process your details to respond to your inquiry. See our Privacy Policy and Cookie Notice."
Recommended Optional Marketing Checkbox
"I agree to receive occasional updates and marketing emails from SDLC Corp. I can unsubscribe anytime."
Marketing Communications
We may send marketing communications about services, solutions, case studies, product updates, resources, events, offers, or business insights where permitted by law. You can opt out at any time by using the unsubscribe link or contacting marketing@sdlccorp.com.
We do not require marketing consent as a condition for submitting a business inquiry.
How We Share Personal Data and Handle Transfers
We do not sell personal data.
We may share personal data with trusted service providers, vendors, affiliates, and business partners where necessary for website operation, business communication, service delivery, analytics, marketing, security, legal compliance, or client relationship management.
Service Providers May Include
- Hosting, CDN, infrastructure, and website maintenance providers.
- Analytics, advertising, CRM, email, chat, scheduling, and security providers.
- Cloud storage, accounting, invoicing, legal, audit, insurance, and professional advisers.
- Government, regulatory, or law enforcement authorities where required by law.
International Transfers
SDLC Corp works with clients, teams, vendors, and service providers across multiple regions. Personal data may be processed, accessed, or stored in countries other than the country where you are located.
Where required, we use safeguards such as data processing agreements, standard contractual clauses, vendor due diligence, access controls, and transfer risk assessment.
Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required for legal, contractual, accounting, tax, audit, security, dispute-resolution, or legitimate business purposes.
| Data Type | Suggested Retention Period |
|---|---|
| Unconverted website inquiries | Up to 24 months from last meaningful interaction. |
| Active client and project records | During the business relationship and for the applicable legal or business retention period. |
| Contracts, proposals, invoices, and accounting records | As required by applicable legal, tax, accounting, or audit obligations. |
| Marketing contacts | Until unsubscribe, withdrawal, suppression, or inactivity cleanup. |
| Cookie consent records | As configured in the consent management platform or as required for compliance evidence. |
| Analytics records | Based on analytics platform settings and consent status. |
| Chat records | As needed to manage the inquiry, support request, or business relationship. |
| Security and system logs | Usually 6 to 12 months unless needed for investigation. |
| Job or contractor applications, where collected | Usually 6 to 12 months unless longer retention is agreed or legally required. |
| Legal dispute records | As long as needed to establish, exercise, or defend legal claims. |
When data is no longer needed, we delete, anonymize, or securely archive it according to our internal retention process.
Data Security
We use reasonable technical and organizational measures to protect personal data from unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction.
Security Measures May Include
- Role-based access controls and limited administrative access.
- Secure hosting, infrastructure controls, and secure communication protocols.
- Encryption where appropriate, backup and recovery controls, and logging.
- Security reviews, vendor risk management, internal policies, and incident response processes.
Security Limitation
No website, system, or internet transmission is completely secure. We cannot guarantee absolute security, but we work to apply safeguards appropriate to the type of data and level of risk.
Your Data Protection Rights
Depending on your location and applicable law, you may have rights in relation to your personal data.
- Right to access personal data we hold about you.
- Right to correct inaccurate or incomplete data.
- Right to request deletion of personal data.
- Right to restrict certain processing.
- Right to object to certain processing.
- Right to request data portability.
- Right to withdraw consent where processing is based on consent.
- Right to opt out of marketing communications.
- Right to complain to a relevant data protection authority.
GDPR / Data Request Page
If you want to access, correct, delete, restrict, or request information about your personal data, you may use our GDPR / Data Request page.
Recommended Request Form Fields
- Full name and email address.
- Phone number (optional).
- Country or region.
- Request type.
- Message or request details.
- Identity verification note.
- Consent or acknowledgement checkbox.
Request Types Available
- Access my data.
- Correct my data.
- Delete my data.
- Restrict processing.
- Withdraw consent.
- Marketing opt-out.
- Cookie or tracking question.
- Other privacy request.
Regional Rights, Children’s Privacy, and Third-Party Links
California and Other Regional Privacy Rights
Where applicable, residents of certain regions may have additional rights under local privacy laws, including rights to know, access, correct, delete, or opt out of certain uses of personal data.
We do not sell personal data in the ordinary meaning of the term. If our use of advertising, analytics, or remarketing technologies is considered a "sale," "sharing," or targeted advertising under applicable law, we will provide appropriate choices through consent controls, opt-out mechanisms, or request processes where required.
Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.
Third-Party Links and Services
Our website may include links to third-party websites, tools, platforms, social media pages, scheduling services, chat services, embedded content, payment pages, documentation, or partner resources. We are not responsible for third-party privacy practices, content, security, availability, or terms.
Changes to This Policy
We may update this Privacy Policy and Cookie Notice from time to time to reflect changes in our practices, technologies, legal requirements, vendors, services, or website functionality.