AI Voice Agent Platform Trained on Your Business
Pulastya AI puts an AI voice agent on every inbound and outbound call your business gets, 24 hours a day. It handles natural conversation with barge-in support, trained on your own documents so every answer reflects your knowledge, your voice, and your brand.
- Answer customer calls using your own business knowledge.
- Handle FAQs, lead queries, bookings, and support requests.
- Keep conversations active even after business hours.
The AI Voice Agent Platform Built for Everyday Business Calls
Pulastya AI helps clinics, sales teams, support teams, and business owners answer more calls without hiring extra staff or building a complex phone system.
~500ms
End-to-end STT + LLM + TTS response, based on internal testing.
Multiple voices
Choose natural voices from Twilio Polly, OpenAI TTS, and ElevenLabs.
7 industries
Use ready prompt templates for faster setup across common business types.
24/7
Answer calls after hours, on weekends, and during busy periods.
Free to start
Start without platform fees. Pay Twilio and OpenAI directly.
Your Phones Are Bleeding Business Every Day
Missed calls, repeated questions, and slow follow-ups quietly cost your business leads, time, and customer trust.
What Happens With Manual Calls
Your team stays busy, but callers still wait, repeat themselves, or leave without getting help.
- After-hours calls go to voicemail.
- Staff answer the same questions again and again.
- Sales follow-ups get delayed when the team is busy.
- New hires need time before they handle calls correctly.
How Pulastya AI Fixes It
Pulastya AI answers calls using your own documents, so customers get fast and accurate replies.
- Answers common questions instantly.
- Captures lead details from every call.
- Transfers complex calls to your team with full context.
- Works after hours without extra staff.
Four Steps From Setup to Live AI Calls
Pulastya AI keeps setup simple. Add your tools, upload your knowledge, test the voice agent, and start handling real calls.
Create Your Account
Sign up and open your dashboard without installation or a long sales process.
Connect Your Tools
Add your Twilio details and OpenAI API key, then let Pulastya AI test the connection.
Train Your AI
Upload FAQs, policies, pricing sheets, and service documents to build its knowledge.
Test and Go Live
Make a browser test call, review replies, and connect your phone number when it sounds right.
Everything You Need to Put Your Calls on Autopilot
Pulastya AI gives your team the core tools to answer calls faster, train the AI safely, and manage every customer conversation with more control.
Business-Trained AI
Train the voice agent with your FAQs, policies, pricing sheets, and service documents.
Benefit: Replies stay accurate, approved, and brand-safe.
Natural Conversation Handling
Barge-in support, turn-taking, and end-of-speech detection let callers interrupt and speak naturally without long pauses.
Benefit: Calls feel smoother and more natural.
Your Keys, Your Data
Connect your own Twilio and OpenAI accounts while keeping better control over usage.
Benefit: More transparency and no hidden AI markup.
Natural Voice Options
Choose voices from Twilio Polly, OpenAI TTS, and ElevenLabs for your brand tone.
Benefit: Your AI sounds closer to your business style.
Human Handoff
Transfer complex calls to your team with full context and conversation history already captured.
Benefit: Agents continue the call without asking again.
Call Dashboard
Track transcripts, summaries, call status, duration, and outcomes from one place.
Benefit: See what your AI is handling every day.
Built for Businesses That Cannot Miss Calls
Pulastya AI helps teams answer repeat questions, capture leads, and support customers without adding more phone pressure.
Healthcare Clinics
Answer appointment, timing, insurance, and policy questions anytime.
Sales Teams
Follow up with warm leads before they go cold.
E-Commerce Support
Handle order, return, refund, and product questions faster.
Real Estate Agencies
Capture property enquiries and qualify buyers the moment they call.
Hotels & Hospitality
Answer booking, room, parking, and check-in questions at scale.
Repeat Call Support
Turn your FAQ and policy documents into an always-on voice agent.
Built on Production-Ready Infrastructure
Pulastya AI uses secure SaaS architecture, encrypted credentials, and clear data ownership for real business call handling.
Technical Stack
- React 18
- Node.js
- PostgreSQL + pgvector
- OpenAI Realtime API
- pgcrypto encryption
- JWT API access
- HTTPS deployment
- Socket.IO updates
Encrypted Credentials
Twilio and OpenAI keys are encrypted before storage and never shown in plain text.
Your Call Data
Calls, transcripts, and summaries stay tied to your own account and credentials.
Honest AI Limits
The AI answers from approved documents and offers handoff when it lacks context.
Shared Compliance
Users must manage call consent and local legal requirements for recorded calls.
Why Businesses Choose Pulastya AI
Pulastya AI is built for teams that need a working AI voice agent fast, without developer-heavy setup or complex workflows.
Approved Knowledge
Answers from your uploaded PDFs, not random internet data.
Test Before Launch
Speak to your AI agent before real customers do.
Human Handoff
Transfer complex calls with full conversation context.
Bring Your Keys
Use your own Twilio and OpenAI credentials.
Live Dashboard
Track transcripts, summaries, status, and outcomes.
Pulastya AI vs Managed Platforms (Vapi, Bland, Retell)
Pulastya AI
- Simple setup for business teams.
- PDF-based knowledge for controlled answers.
- Browser test call before going live.
- BYOK model for direct API billing.
- Call logs with transcripts and summaries.
Managed Platforms
- Fully managed model with no keys to bring.
- Platform fees on top of provider API costs.
- Per-minute pricing billed through the platform.
- Voice and LLM stack chosen by the vendor.
- Direct API cost visibility varies by provider.
See how Pulastya AI can answer calls, capture leads, and support customers using your own business knowledge.
Book Your AI Voice DemoFree to Start. Live in 30 Minutes. No Excuses Left.
There is no Pulastya AI charge between you and a working AI voice agent. No trial period. No card required for Pulastya AI. No sales call to sit through.
Connect your Twilio and OpenAI accounts, upload your documents, and speak to your AI all today. Your Twilio and OpenAI usage is billed directly and transparently through your own accounts.
Real Questions. Straight Answers.
Clear answers about setup, pricing, security, call handling, and business use cases.
Yes. You can create an account, connect credentials, upload your knowledge base, configure your AI agent, and run browser test calls for free. Twilio and OpenAI usage is billed directly through your own accounts.
No. Pulastya AI is built for non-technical business teams. You only need active Twilio and OpenAI accounts, then the dashboard guides you through the setup.
BYOK means Bring Your Own Keys. You connect your own Twilio account and OpenAI API key, so usage costs stay transparent and your call data flows through your own credentials.
Pulastya AI is designed to answer from your uploaded documents. When it lacks enough context, it can say so and offer a human transfer instead of guessing.
It transfers the call to your live agent with the conversation transcript and call context, so your team can continue without asking the caller to repeat everything.
Yes. Pulastya AI connects with Twilio phone numbers. You can point your Twilio webhook to Pulastya AI and start handling calls through your existing number.
Yes. The browser test call feature lets you speak to the AI from your computer, review responses, and adjust your knowledge base before going live.
Twilio and OpenAI credentials are encrypted before storage. API access uses JWT protection, the platform runs on HTTPS, and your documents and transcripts stay within your account partition.
Most teams can complete setup in under 30 minutes when Twilio, OpenAI, and business documents are ready.
Pulastya AI supports common workflows for healthcare, banking, real estate, e-commerce, hospitality, education, and general customer support.
It is suitable for administrative and informational call handling. It should not be used for diagnosis, emergency support, financial advice, legal advice, or sensitive account verification.
Update your PDFs whenever pricing, policies, services, or processes change. Then reindex the knowledge base from the dashboard.
Pulastya AI supports barge-in, so callers can interrupt the AI mid-sentence and it will stop and listen. Turn-taking and end-of-speech detection let conversations flow without long pauses, and the end-to-end STT, LLM, and TTS pipeline targets around 500ms response time based on internal testing.
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