Conversational AI that Stays Inside Your Perimeter.
Convera is the secure conversational AI platform for federal agencies, regulated enterprises, and ministries. On-premise, air-gapped, or sovereign cloud. Your data never leaves your boundary.
Built for the highest standards of security and compliance
FedRAMP
Moderate ready
SOC 2
Type II
ISO 27001
Certified
HIPAA
Compliant
GDPR
EU resident
CMMC L2
Aligned
CERT-In
Empanelled
Three deployment paths. You choose the trust boundary.
Whether you operate in classified networks, regulated industries, or commercial enterprise, Convera installs where your data already lives. No exfiltration. No vendor lock-in.
Sovereign Cloud
Hosted in a regional cloud zone you choose. Data residency guaranteed in the geography of your jurisdiction. Single-tenant, dedicated infrastructure.
- ✓ AWS GovCloud, Azure Gov, Google Sovereign
- ✓ EU, UK, US, India, UAE residency
- ✓ 4 to 6 weeks to production
On-Premise
Convera deploys inside your data center on bare metal or virtualized infrastructure. Full administrative control, no outbound dependencies, integrates with your existing identity stack.
- ✓ Kubernetes, OpenShift, VMware
- ✓ Active Directory, LDAP, Keycloak SSO
- ✓ Self-hosted LLM weights supported
Air-Gapped
For classified networks, defense, and high-risk environments. Convera operates fully offline with quarterly secure update bundles. Zero egress, zero telemetry.
- ✓ Disconnected operation, no internet
- ✓ Cryptographically signed updates
- ✓ Open-source LLMs (Llama, Mistral)
Defense-in-depth, by design. Not bolted on.
Every conversation flows through six layered controls before a response is generated. No shortcuts, no override paths, no exceptions for convenience.
Zero data exfiltration
Inputs, outputs, embeddings, and logs never leave your trust boundary. No third-party model APIs unless explicitly authorized.
End-to-end encryption
TLS 1.3 in transit. AES-256 at rest. FIPS 140-2 validated cryptographic modules for federal deployments.
Automatic PII redaction
Names, IDs, account numbers, and addresses are masked before any LLM call. Restored only when authorized handlers display the response.
Role-based access control
Granular permissions per role, department, and document classification. Integrates with your existing IAM, Active Directory, or Keycloak.
Immutable audit trails
Every prompt, response, source citation, and decision logged with cryptographic chain-of-custody. Exportable for regulatory review at any time.
Hallucination guardrails
Responses must cite source documents from your governed knowledge base. Out-of-scope queries are refused, not improvised.
The Convera trust pipeline
Built for the workloads
regulated buyers actually run.
Not a consumer chatbot dressed up for enterprise. Convera was engineered for citizen services, classified workflows, and audit-grade decision support from day one.
Sovereign Knowledge Base
Ingest policies, circulars, manuals, case files, SOPs, and regulations. RAG indexes stay encrypted and inside your boundary. Zero training-data leakage.
Model Choice, On Your Terms
Run open-source models like Llama 3, Mistral, or Mixtral fully offline. Or connect commercial models through approved private endpoints. You decide what crosses the perimeter.
Cited & Verifiable Answers
Every response links back to the document, section, and revision date it was drawn from. No black-box outputs, no hallucinated facts in policy domains.
Multilingual & Vernacular
Native support for 50+ languages including Hindi, Bengali, Tamil, Arabic, Spanish, French, and Mandarin. Critical for citizen-facing services across diverse populations.
Configurable Guardrails
Define what the bot can answer, what it must escalate, and what it must refuse. Topic blocklists, response templates, and approval workflows for high-risk queries.
Operational Analytics
Real-time dashboards for resolution rate, escalations, citation accuracy, and user satisfaction. Drill into any conversation for review or compliance audit.
Visual Workflow Builder
Subject-matter experts compose conversation flows, escalation rules, and approval gates without engineering tickets. Version-controlled and audit-logged.
Officer-In-the-Loop Handoff
For sensitive cases, Convera escalates to a human officer with full context, conversation history, sentiment, and recommended next action. Decisions stay with people.
Voice & Multimodal
IVR-grade voice for call centers and helplines. Document upload, image-based queries, and form-filling assistance. Useful where digital literacy varies.
Where Convera changes the operational math.
Tap a sector to see deployments where regulated buyers have measurably moved citizen experience, agent productivity, and compliance posture.
Citizen Services Assistant
24/7 answers on benefits, certificates, applications, fees, and timelines, in the citizen's preferred language. Cited responses, not guesses.
Internal Policy Concierge
Officers query circulars, SOPs, and amendments in natural language. Trained on your governed document repository, with citation back to the source paragraph.
Grievance Triage & Routing
Auto-classify complaints, route to the correct department, draft acknowledgment in citizen's language, and predict SLA risk before it breaches.
Tax & Filing Helpdesk
Walk citizens through filings, deductions, and deadlines. Surface the exact statute clause that applies. Refer ambiguous cases to a human officer.
Procurement & Tender Q&A
Answer vendor questions on tender clauses, eligibility, and submission rules. Reduce repetitive helpline load and create an auditable Q&A record.
Disaster Response Coordination
Real-time situational queries for field officers, citizen help, resource lookup, and protocol guidance. Operates on local networks when central connectivity fails.
Doctrine & Manual Q&A
Personnel query training manuals, doctrine, and standing orders in natural language. Air-gapped deployment means classified data never leaves the enclave.
Logistics & Supply Helpdesk
Track equipment, inventory queries, maintenance schedules, and procurement status. Reduces helpline load and ensures consistent answers across bases.
Public Safety Citizen Channel
Non-emergency lines for police, fire, and civil defense. Triage non-urgent queries, surface relevant procedures, and route emergencies to dispatch.
Veteran & Family Support
Benefits, claims, healthcare access, and peer support resources. Sensitive intent detection automatically connects callers to a human counselor when needed.
Training & Onboarding
Personalized learning companion for new recruits. Quizzes, doctrine refreshers, and after-action review summaries, all governed and audited.
OSINT Drafting Assistant
Summarize open-source feeds, draft briefs, and prepare situation reports inside your boundary. Configurable redaction for source protection.
Compliance Officer Assistant
Query AML, KYC, sanctions, and FATCA rules in natural language. Cite clauses, surface precedent decisions, draft initial review notes.
Branch & Customer Support
Account servicing, dispute lodging, statement requests, balance and transaction queries. Encrypted PII flow, no data crosses the bank perimeter.
Insurance Claims Intake
Walk policyholders through claim filing, gather required documents, validate completeness, route to assessor with summary.
Wealth Advisor Copilot
Surface product collateral, regulatory disclosures, and personalized talking points for relationship managers. All inside the bank's compliance perimeter.
Loan Origination Helper
Pre-qualify applicants, explain product terms, list required documents in vernacular. Hands off to underwriter with structured intake summary.
Fraud & Dispute Triage
Initial dispute capture, fraud pattern detection on conversation cues, immediate escalation paths, and case-file generation for the fraud team.
Customer Support Automation
Resolve 80%+ of Tier 1 tickets without human intervention. Order status, refunds, returns, FAQs, troubleshooting, all handled at scale across web, WhatsApp, and email.
E-commerce & Conversational Sales
Product discovery, size guides, cart recovery, upsells, and personalized recommendations. Turn product questions into checkout completions across Shopify, Magento, and WooCommerce.
Lead Generation & Qualification
Engage visitors the moment they land. Qualify intent with BANT scoring, capture details, route hot leads to sales reps in real time, and never miss a prospect after-hours.
HR & Internal Helpdesk
Employee onboarding, leave queries, IT support tickets, payroll questions, and policy lookups. Free up HR and IT teams to focus on strategic work, not repetitive answers.
Travel & Hospitality
Bookings, itinerary changes, pre-arrival concierge, loyalty queries, and post-stay follow-up. Multilingual, voice-enabled, integrated with PMS and GDS systems.
Real Estate & Education
Property tours, loan qualification, mortgage pre-checks for real estate. Admissions queries, course discovery, and student support for education. Both verticals served from one platform.
Telecom & SaaS Support
Bill explanations, plan changes, technical troubleshooting, and subscription management. Reduces churn through proactive intervention on usage anomalies and renewal queries.
Appointment & Booking
Salon slots, demo calls, service appointments, restaurant reservations. Two-way calendar sync, automated reminders, and no-show recovery flows that bring revenue back.
Logistics & Field Service
Order tracking, delivery rescheduling, returns initiation, and field-tech dispatch. Integrates with TMS, WMS, and field-service platforms for real-time updates to customers.
Policy Servicing & Renewals
Premium queries, policy details, renewal reminders, beneficiary changes, and document upload. 24/7 self-service across web, WhatsApp, and voice with full audit logging.
Claims Intake & FNOL
First Notice of Loss capture, document collection, photo and video upload, instant acknowledgment, and routing to the right adjuster with a complete structured summary.
Quote & Underwriting Assist
Walk prospects through quote generation, surface relevant riders, and pre-fill underwriting data from existing CRM records. Reduces quote-to-bind time by 40 to 60%.
Agent & Broker Copilot
Surface product collateral, regulatory disclosures, illustration generation, and personalized talking points for agents in the field. Compliant, cited, and IRDAI-aligned.
Fraud Pattern Detection
Detect inconsistencies in claim narratives, flag high-risk patterns for SIU review, and create case files automatically when conversation cues match known fraud markers.
Health & Wellness Engagement
For health insurers: wellness check-ins, preventive care reminders, network hospital lookup, and pre-authorization assistance. Improves member satisfaction and reduces claims.
Patient Triage & Booking
Symptom-aware triage, slot booking, prep instructions, and reminders. HIPAA-compliant, integrates with your HIS or EMR.
Clinical Protocol Assistant
Doctors query latest treatment guidelines and drug interactions, with citations to the protocol document and revision date.
Insurance Pre-Auth & Claims
Verify coverage, gather pre-auth documentation, and submit claims with structured payer requirements. Reduces back-and-forth and denial rates.
Public Health Helpline
Vaccination eligibility, immunization schedules, outbreak guidance, and referrals. Multi-language, with crisis-handling for sensitive calls.
Hospital Operations Assistant
Bed availability, OT scheduling status, supply requests, and shift handover summaries. Voice-enabled for hands-busy clinical environments.
Research Q&A on PubMed
On-prem deployment of medical literature search, with citation, summarization, and follow-up prompts. Air-gapped option for clinical trial data.
Trusted across regulated, high-volume, and consumer-facing industries.
Each deployment is tuned to the compliance, vocabulary, and customer expectations of your sector. Tap any industry to jump to its detailed use cases.
Government
Citizen services, policy
Defense & Public Safety
Doctrine, dispatch, ops
Banking & Finance
KYC, claims, advisory
Healthcare
Triage, booking, refills
Insurance
Claims, policy, FNOL
E-commerce
Cart, returns, upsell
HR & Internal IT
Onboarding, helpdesk
Telecom & SaaS
Bills, plans, churn
Travel & Hospitality
Bookings, concierge
Real Estate
Lead capture, tours
Education
Admissions, tutoring
Logistics & Supply
Tracking, returns, ETA
From security review to production, in four governed phases.
We move at the speed of your security and compliance team. Most enterprise pilots reach production within 8 to 12 weeks. Air-gapped defense deployments take 12 to 16.
Discovery & Threat Modeling
Security review, threat modeling, classification mapping, data residency planning, and a signed NDA before any artifacts are exchanged.
Architecture & Pilot Scope
Reference architecture tailored to your environment. Pilot scope locked with success metrics, audit requirements, and acceptance criteria.
Build, Test, Audit
Build inside your boundary, integrate with your IAM, run penetration testing, red-team adversarial prompts, and document for your auditors.
Roll Out & Operate
Phased channel-by-channel rollout. Quarterly reviews against your KPIs. Optional managed operations or full transfer to your in-house team.
Plugs into the systems you already trust.
Convera connects to your identity provider, document repositories, ticketing, and case management out of the box. For custom systems we build secure REST or GraphQL adapters.
The delivery partner of choice for sensitive workloads.
Convera is built and operated by SDLC Corp, a global engineering firm with 500+ engineers across the US, UK, UAE, India, and Australia. Trusted by enterprises and ministries to ship into regulated environments.
1,600+ enterprise deployments
Across 25 countries and 15 regulated industries. We have delivered into your kind of environment before.
Senior, vetted engineers
No junior offshoring. Cleared and background-checked engineers for sensitive engagements. Direct access to architects, not account managers.
You own the IP
Source code, models, prompts, and audit logs assigned to you. NDA, IP transfer, and data-protection clauses standard in every contract.
Outcome-tied engagements
We measure resolution rate, deflection, citation accuracy, and audit pass-rate. If the bot does not move your numbers, we do not get paid in full.
Follow-the-sun support
24/7 monitoring across five regional teams. 4-hour escalation SLA, with optional dedicated war-room support for critical workloads.
Outcomes from recent enterprise deployments
Median across last 50 regulated and government engagements
What CIOs and program directors say after go-live.
"Our security review took six weeks. SDLC's team passed every gate without a single re-architecture. The on-premise deployment landed inside our defense network with zero data egress and full audit logging from day one."
"Convera handles 71% of our citizen helpline traffic in three languages, with zero hallucination on policy questions because every answer is cited. Our agents now spend their time on the cases that actually need human judgment."
"Audit-grade logging was the deal-breaker on every other vendor. Convera shipped with cryptographic chain-of-custody on every conversation by default. Our regulators reviewed the trail and signed off without follow-ups."
What CIOs, program directors, and CISOs ask first.
Can Convera run fully air-gapped, with no internet connectivity?
Where does the data go and who can see it?
What compliance standards does Convera support?
How does Convera prevent hallucinations on regulatory or policy queries?
Which large language models can we run inside our boundary?
How long does a typical deployment take?
What does pricing look like for government and enterprise?
Do we own the IP, or is this a SaaS subscription?
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Let’s Talk About Your Product
What happens next?
- We review your requirements
- Strategy call with experts
- Clear roadmap & estimate
- NDA Protected
- Enterprise Grade Delivery
- Global Clients