Pulastya AI

Pulastya AI - Make every phone call autonomous

Handle 10–30 minute calls with natural speech, barge-in support, and reliable memory. The agent confirms details, follows policies, and completes tasks in your stack, acting in 2,000+ applications. After each call, get searchable transcripts, sentiment and quality scores, and concise summaries for review.

25+ Languages supported

2000+ Integrations available

10–30m Conversation duration

We will respond within one business day. No credit card required.

Trusted by modern teams

Teams in regulated industries and high-volume operations use Pulastya AI to automate appointment booking, helpline triage, and customer updates, integrating with contact center tools and analytics.

Why manual calling fails

Manual calling is costly, inconsistent, and hard to scale. Coverage breaks across languages and time zones. Recruiting and training take months, QA is manual, and missed follow ups hurt satisfaction.

High setup and upkeep cost

Call center infrastructure and maintenance create heavy ongoing expenses.

Inconsistent caller experience

Without standardization, conversations vary, quality control becomes difficult.

Talent and language shortage

Limited multilingual capacity makes coverage and training slow and costly.

Core modules and capabilities

Discover Pulastya AI modules: multilingual voice agents for inbound, outbound calling, 2,000+ integrations for calendars, CRMs, appointment booking, knowledge-base answers, post-call analytics for sentiment and quality.

Voice agent for inbound and outbound

Multilingual agent handles real calls, collects details, and follows clear flows.

Twenty five plus language support

Serve diverse audiences with natural, clear conversations across many locales.

Two thousand plus integrations

Trigger actions including calendar bookings and CRM updates without switching tools.

Post call analytics

Sentiment and quality scoring provide measurable outcomes and searchable summaries.

Appointment booking

Collect email and a time window, then create the meeting and send confirmation.

Knowledge base answers

Use PDFs, documents, websites, and videos to power accurate and grounded replies.

How the voice agent works

The agent understands intent, collects details, and takes actions in your systems, then returns a summary with sentiment and quality scores for every call.

Understand intent

Natural conversation extracts entities like email, times, and reference numbers.

Act in your systems

Create calendar events, update CRM records, open tickets, and log notes.

Score and report

Post call summary with disposition, sentiment trend, and quality score.

Conversation examples

Explore real-world snippets where the agent greets callers, collects details, handles clarifications, and confirms next step. Each clip mirrors production flows your team can deploy in days.

Booking flow snippet

Rep: Hi, I can help you book. May I have your email?
Caller: it.operations@example.com
Rep: Great. What time works, morning or afternoon?
Caller: Tomorrow, between 10 and 12.
Rep: Booked. You will receive a calendar invite and a confirmation email.

Billing support snippet

Rep: I can review your bill. Can I confirm your date of birth?
Caller: Twenty seventh March, 1989.
Rep: Thank you. The extra line is a pro rate fee. I will email a breakdown.
Caller: Please do, also arrange a call back if needed.
Rep: Done. A support ticket and an email have been created.

Call the demo line

Use a quiet room, calls may be recorded for quality. Number is masked in staging.

Press 1 for booking flow
Press 2 for knowledge base Q and A
Press 3 for support ticket flow

Outcomes our customers report

Institutes deploying Pulastya AI see faster bookings, better resolution, and fewer no-shows. Driven by standardized conversations, 24/7 availability, and actions logged across connected systems.

Collections outreach

Automated payment reminders with compliance checks and agent handoff rules.

+22%

Promise to pay rate

Healthcare scheduling

Appointment booking with email capture, time windows, and calendar updates.

−31%

No show rate

Gov helpline

Round the clock multilingual helpline with knowledge base answers and routing.

+48%

First contact resolution

Use cases and sample screens

See how agents run real tasks for sectors, from appointments and support to helpline triage. Each screen shows a workflow using calendar, CRM, and ticketing integrations your team can deploy fast.

Appointment booking

Agent captures email and slot, confirms details, then schedules the meeting instantly.

Customer support KB

Answers from PDFs, docs, sites and videos, cutting handle time and repeated contacts.

Helpline and campaigns

Helpline in many languages, routes tickets automatically, tracks sentiment per caller.

Transport announcements

Announces live transport updates, informs passengers, collects issues for rapid triage.

Banking assistance

Assists banking customers with balances, reminders, secure checks and account logging.

Education support

Supports students with counselling, wellbeing resources, and timely multilingual guidance.

Simple usage based pricing

Transparent, usage based rates with free test minutes and volume discounts. Start small, integrate calendars and CRMs, then scale with analytics, governance, and support aligned to your requirements.

Starter

Test ready

$0.08/min

Includes 250 free test minutes

Inbound and outbound flows
Basic analytics
Email support

Growth

Connect to your stack

Plug Pulastya AI into your contact center quickly. Create calendar events, update deals, log tickets, and sync notes in the tools your team already uses, without tab switching or manual copy-paste.

Calendars

CRMs

Spreadsheets

Help desks

Ticketing

Call tracking

Knowledge bases

Web forms

Security and governance

Enterprise posture with scoped access, SSO, encryption in transit and at rest, PII redaction, audit trails, project-level controls, so deployments meet security reviews and compliance needs.

Data privacy controls

Scoped access and redaction protect sensitive information in logs and notes.

Encryption in transit and at rest

Traffic uses TLS and stored artifacts follow industry standard encryption.

Review and audit trails

Summaries include timestamps, agents, and change history for structured review.

Performance and reliability

Real time voice stays fast and dependable, with sub-second turns, regional redundancy, and continuous health checks. Monitoring tracks latency, uptime, and audio quality so conversations remain clear.

Low latency turns

Targets natural pacing with stable audio and interruption handling for clarity.

High availability

Redundant regions and health checks help maintain continuity during peak load.

Quality monitoring

Dashboards show sentiment timelines, dispositions, and QA scores across calls.

Performance and reliability

Before

Scattered datasheets and physical files across branches
Manual receipt entry and delayed reconciliations
Teachers spend hours on administrative tasks
Attendance tracking is slow and error-prone
Test creation and evaluation take excessive time
No centralized view of student progress or fees

After

Centralized dashboard with real-time, role-based access
Automated receipts and instant reconciliation with audit logs
Teacher panel that reduces admin work and improves focus
Quick, mobile-friendly attendance with instant reports
Test creation, scheduling, and analytics in one place
Single view of fees, attendance, and academic performance

Plan your smooth migration

See a guided demo of Pulastya AI handling bookings, support questions, and campaigns.

Implementation plan

A predictable rollout reduces disruption. Our standard plan covers discovery, data mapping, import, training, and go live support so institutes can continue operations while migrating to IMS.

Discovery and Scope

1–2 days

Config & Integration

2–3 days

Training & Go-Live

2–3 days

Contact Us

Request a tailored demo and scoping. Share scripts, sample data, & KPIs so we can estimate effort, map integrations, and propose timelines. Includes free review, onboarding plan, and priority support.

We respect your privacy. We only use your information to respond to your inquiry.

Frequently Asked Questions

Find quick answers on languages, integrations, analytics, pricing, and rollout. We cover security, telephony options, human handoff, and support so technical and business teams can evaluate fit fast.

What languages are supported?

Pulastya AI supports 25 plus languages for inbound and outbound conversations.

Do we need extra tools?

You can connect with two thousand plus systems including calendars and CRMs.

Can it make bookings?

Yes. The agent captures an email and a time window and books in real time.

What analytics do we get?

Post call sentiment analysis, quality scoring, transcripts, and searchable summaries.

How does human handoff work?

If confidence is low or a caller asks, the agent transfers to a human and shares context, disposition, and the transcript link for a smooth handover.

What are latency and uptime targets?

Turn latency aims for 400 to 900 ms and monthly uptime targets 99.9 percent. Region routing and health checks help keep calls stable.

How is data handled and stored?

PII can be redacted. Data is encrypted in transit and at rest. Retention windows are configurable per project to match policy.

Which telephony and regions are supported?

We integrate with common CCaaS and telephony providers. Availability varies by region. Contact us for the current coverage list.

What is the typical setup timeline?

Most pilots complete in two to three weeks, including discovery, integration, testing, and go live with reporting.

How is pricing structured?

Usage based per minute with volume discounts. Taxes, telephony fees, and carrier surcharges may apply.

Awards & Recognition

Independent review platforms and industry directories have recognized our work in AI, app development, and consulting via verified listings and client ratings. These accolades reflect engineering quality, reliable delivery, strong security, and ongoing support.