Pulastya AI - Make every phone call autonomous
Handle 10–30 minute calls with natural speech, barge-in support, and reliable memory. The agent follows policies, completes tasks across 2,000+ applications, and delivers transcripts, sentiment scores, and concise call summaries.
- 25+ Languages supported
- 2000+ Integrations available
- 10–30m Conversation duration
Language Support
25+
Integration Available
2000+
Conversation duration
10-30m
- Why we fail
Why manual calling fails
Manual calling is costly, hard to scale, and inconsistent across languages and time zones.
High setup and upkeep cost
Call center infrastructure and maintenance create ongoing expenses.
Inconsistent caller experience
Talent and language shortage
- Core Modules
Core Modules and Capabilities
Pulastya AI combines multilingual voice agents, 2,000+ integrations, and post-call sentiment analytics.
Voice Agents (Inbound & Outbound)
Handle customer calls automatically with AI voice agents that follow defined workflows and capture outcomes accurately.
- Inbound and outbound calling support
- Real-time data capture during calls
- Workflow-driven conversations
- Human-like voice interactions
Multilingual Support
Serve global audiences with natural conversations across languages, accents, and regions.
- 25+ supported languages
- Region-aware speech handling
- Consistent experience across time zones
- No language-specific setup required
Integrations
Connect Pulastya AI with your existing tools to trigger actions instantly during or after calls.
- 2,000+ integrations available
- CRM and calendar sync
- Automated task creation
- No tool switching required
Post-Call Analytics
Turn every call into actionable insights with detailed analysis and reporting.
- Sentiment and quality scoring
- Searchable call summaries
- Performance tracking
- Conversation-level insights
Appointment Booking
Let AI schedule meetings during calls and handle confirmations automatically.
- Capture email and availability
- Instant calendar booking
- Auto confirmation messages
- Reduced manual coordination
Knowledge Base Answers
Deliver accurate responses using your internal content and documents.
- Use PDFs, docs, websites, videos
- Context-aware answers
- Consistent information delivery
- Reduced agent dependency
- How it works
How the voice
agent works
The agent understands intent, collects details, and takes actions in your systems, then returns a summary with sentiment and quality scores for every call.
Understand intent
Natural conversation extracts entities like email, times, and reference numbers.
Act in your systems
Create calendar events, update CRM records, open tickets, and log notes.
Score and report
Post call summary with disposition, sentiment trend, and quality score.
- Conversation
Conversation examples
Explore real-world clips where the agent greets callers, gathers details, and confirms next steps ready to deploy in days.
- Booking flow snippet
Rep: Hi, I can help you book. May I have your email?
Caller: it.operations@example.com
Rep: Great. What time works, morning or afternoon?
Caller: Tomorrow, between 10 and 12.
Rep: Morning works. Let’s schedule it for 10:30 AM tomorrow.
- Billing support snippet
Rep: I can review your bill. Can I confirm your date of birth?
Caller: Twenty seventh March, 1989.
Rep: Thank you. The extra line is a pro rate fee. I will email a breakdown.
Caller: Please do, also arrange a call back if needed.
Rep: Done. A support ticket and an email have been created.
- Built to run your AI operations
Call the demo line
Pulastya deploys intelligent agents to handle calls, tasks, and workflows automatically.
The platform scales with demand, integrates with your systems, and keeps humans in control where it matters.
- Customer Outcomes
Outcomes Our Customers Report
Institutes using Pulastya AI get faster bookings, higher resolution, and fewer no-shows with 24/7 automated calls.
Collections outreach
Automated payment reminders with compliance checks and handoffs.
+22%
Promise to pay rate
Healthcare scheduling
Appointment booking with email capture, time windows, and calendar updates.
−31%
No show rate
Gov helpline
Round the clock multilingual helpline with knowledge base answers and routing.
+48%
First contact resolution
- Use Cases
Use Cases and
Sample Screens
See agents run real tasks with ready-to-deploy calendar, CRM, and ticketing workflows.
Appointment booking
Agent captures email and slot, confirms details, then schedules the meeting instantly.
Customer support KB
Answers from PDFs, docs, sites and videos, cutting handle time and repeated contacts.
Helpline and campaigns
Helpline in many languages, routes tickets automatically, tracks sentiment per caller.
Transport announcements
Announces live transport updates, informs passengers, collects issues for rapid triage.
Banking assistance
Assists banking customers with balances, reminders, secure checks and account logging.
Education support
Supports students with counselling, wellbeing resources, and timely multilingual guidance.
- Pricing
Simple usage
based pricing
Usage-based pricing with free test minutes. Integrate, start small, and scale with analytics and support.
Includes 250 free test minutes
- Inbound and outbound flows
- Basic analytics
- Email support
Monthly commit may apply
- Post call sentiment and QA
- CRM and calendar integrations
- Business hours support
Volume pricing and SLOs
- Data residency, SSO, audit trails
- Custom reporting and billing
- Priority support
Taxes, telephony fees, and carrier surcharges may apply.
- Our Tech Stack
Cutting-Edge Technology,
Future-Ready Solutions
We leverage modern frameworks and cloud-native technologies to deliver high-performance applications.
- Governance
Security and
Governance
Enterprise-grade security with SSO, encryption, PII redaction, audit trails, and scoped access for compliant deployments.
Data privacy controls
Scoped access and redaction protect sensitive information in logs and notes.
Encryption in transit and at rest
Traffic uses TLS and stored artifacts follow industry standard encryption.
Review and audit trails
Summaries include timestamps, agents, and change history for structured review.
- Performance
Performance and
reliability
Real-time voice delivers sub-second responses with regional redundancy and continuous health checks.
Low latency turns
Targets natural pacing with stable audio and interruption handling for clarity.
High availability
Redundant regions and health checks help maintain continuity during peak load.
Quality monitoring
Dashboards show sentiment timelines, dispositions, and QA scores across calls.
Why Are We Better
After
- Centralized dashboard with real-time, role-based access
- Automated receipts and instant reconciliation with audit logs
- Teacher panel that reduces admin work and improves focus
- Quick, mobile-friendly attendance with instant reports
- Test creation, scheduling, and analytics in one place
- Single view of fees, attendance, and academic performance
Before
- Scattered datasheets and physical files across branches
- Manual receipt entry and delayed reconciliations
- Teachers spend hours on administrative tasks
- Attendance tracking is slow and error-prone
- Test creation and evaluation take excessive time
- No centralized view of student progress or fees
- Customer Outcomes
Implementation
plan
A predictable rollout reduces disruption, covering discovery, data mapping, training, and go-live support.
Discovery and Scope
- Define goals, sample scripts, key intents
- Map data & knowledge
- Set success metrics and pilot audience
Config & Integration
- Connect calendar and CRM systems
- Load PDFs, docs, websites, videos
- Test flows for inbound and outbound
Training & Go-Live
- User testing and refine responses
- Quality thresholds and reporting
- Launch pilot and plan rollout
- Get Started
Let’s Connect Your Workflows with Pulastya
Get expert guidance on deploying AI agents, automating operations, and integrating Pulastya with your existing systems so you can scale with confidence.
What happens after you submit?
- We review your use case and automation goals
- A quick call to understand workflows and integration needs
- A clear rollout plan with timelines and next steps
- Secure by Design
- Enterprise-Ready
- Trusted Globally
- Frequently Asked Questions
Everything You
Need to Know
Which document types are supported?
Pulastya AI supports 25 plus languages for inbound and outbound conversations.
Do we need extra tools?
You can connect with two thousand plus systems including calendars and CRMs.
Can it make bookings?
Yes. The agent captures an email and a time window and books in real time.
What analytics do we get?
Post call sentiment analysis, quality scoring, transcripts, and searchable summaries.
How does human handoff work?
If confidence is low or a caller asks, the agent transfers to a human and shares context, disposition, and the transcript link for a smooth handover.
What are latency and uptime targets?
Turn latency aims for 400 to 900 ms and monthly uptime targets 99.9 percent. Region routing and health checks help keep calls stable.
How is data handled and stored?
PII can be redacted. Data is encrypted in transit and at rest. Retention windows are configurable per project to match policy.
Which telephony and regions are supported?
We integrate with common CCaaS and telephony providers. Availability varies by region. Contact us for the current coverage list.
What is the typical setup timeline?
Most pilots complete in two to three weeks, including discovery, integration, testing, and go live with reporting.
How is pricing structured?
Usage based per minute with volume discounts. Taxes, telephony fees, and carrier surcharges may apply.
