Home Case Studies Odoo POS Implementation Case Study for KISS USA

Retail POS & Back-Office Platform for KISS USA

SDLC Corp built a custom Odoo 18 retail POS software solution for KISS USA. This Odoo POS implementation connects POS, inventory, employee management, loyalty, reporting, SAP sync, and Elavon payments into one multi-store POS system.

Industry Retail & Cosmetics
Platform Odoo 18 Enterprise
Use Case Multi-Store POS System
Odoo POS implementation case study for KISS USA retail POS software solution
Odoo 18 Enterprise
Custom Retail Platform
19
Custom Modules
200+
Data Models
80+
API Endpoints
Apr 2025
Ongoing Engagement
Project Overview

Custom Odoo ERP for Retail Business at KISS USA

This retail POS software solution gives store and back-office teams one place to manage checkout, stock, employee tasks, SAP data, payments, and reports across a multi-store POS system.

Custom Odoo 18 retail platform for multi-store POS and back-office operations

Multi-Store Setup

One setup for multiple store locations.

Data Sync

SAP, payments, and store data stay in sync.

Automation

Settlement, onboarding, payroll, and reporting require less manual work.

Key Deliverables

Odoo POS implementation for retail operations, payments, inventory, and back-office control

  • POS and payments Handles checkout, split payments, settlement, and customer display.
  • Inventory and store operations Manages stock counting, promotions, loyalty, and store tasks.
  • Back-office management Includes scheduling, payroll support, permissions, reports, and onboarding.
  • SAP data integration Connects retail operations with SAP data for cleaner business visibility.
  • Reporting and control Gives teams faster access to sales, stock, payment, and staff reports.
View Odoo Retail Impact
Challenges

Retail Operations Gaps KISS USA Needed to Fix

KISS USA was running store operations through separate tools and manual processes. Payments, inventory, SAP data, employee tasks, offline sales, and reporting were difficult to manage consistently.

Store operations were split across tools

POS, inventory, and daily store tasks were handled in different places, making it harder to track activity across locations.

Payments and settlement needed better control

Card processing, split payments, cancellations, and end-of-day settlement needed a clearer process for busy retail stores.

SAP data was not available at store level

Products, pricing, customer records, and sales data were stored in SAP, but stores needed easier access to the same information.

Employee processes were manual

Scheduling, attendance, and payroll support were handled outside the main platform, increasing manual work.

Offline sales were at risk

Store terminals depended on network access, so outages could interrupt checkout.

Inventory and reports lacked consistency

Inventory counts, stock adjustments, settlement reports, and analytics needed a more consistent process across stores.

Approach

How We Built the KISS USA Retail Platform

We mapped store processes, designed the Odoo 18 setup, linked SAP and Elavon, and improved the areas that slowed daily operations.

Explore Odoo Development
Phase 01

Assess

Reviewed store workflows, payments, inventory handling, SAP links, & operational gaps.

Phase 02

Design

Planned Odoo 18 modules, user roles, store setup, access rules, and workflows.

Phase 03

Integrate

Connected SAP, Elavon, APIs, POS data, and back-office operations securely.

Phase 04

Optimize

Improved settlement, reporting, onboarding, and employee workflows.

05 Solution

Odoo POS Software Solution
for KISS USA

SDLC Corp built an Odoo POS implementation for KISS USA that handles retail POS, back-office tasks, SAP sync, payments, inventory, employee processes, and reporting in one Odoo ERP for retail business.

01

POS and payments

Supports checkout, split payments, settlement, and customer display.

02

Back-office control

Manages stores, permissions, reports, and daily oversight from one place.

03

Inventory processes

Supports stock visibility, physical counting, and inventory adjustments.

04

Employee processes

Includes scheduling, attendance, payroll support, and role-based access.

Integrations

SAP, payments, and APIs

SAP Integration

SAP ERP sync

Syncs products, pricing, customer data, and sales information.

Payment Integration

Elavon processing

Links payment activity with POS and settlement.

Operations

Automation and offline support

Covers onboarding, reports, loyalty, and offline selling support.

What We Built

Core Features We Built

SDLC Corp built a retail platform for KISS USA with modules for POS, store operations, inventory, employees, SAP and Elavon integrations, loyalty, reports, and automation.

01
POS and payments
Created checkout support for card, cash, split payments, settlement, and customer display.
02
Store management controls
Added daily store tasks, cash handling, end-of-day steps, and operating controls.
03
Inventory processes
Added stock visibility, barcode-based counting, merged inventory sessions, and stock adjustments.
04
Employee scheduling and payroll
Added scheduling, attendance tracking, payroll support, and role-based team access.
05
Loyalty and promotions
Added loyalty policies, promotion rules, customer groups, and gift cards.
06
SAP and Elavon integration
Integrated SAP ERP data and Elavon payments with retail operations.
07
Onboarding and access control
Added tenant onboarding, user roles, permissions, and multi-store controls.
08
Reporting and automation
Added reports, settlement automation, scheduled tasks, and offline-ready processes.
Tech Stack

Technology Stack

The platform uses Odoo 18, Python, PostgreSQL, OWL, SAP iDoc, Elavon, REST APIs, and DevOps tools for deployment and daily operations.

01

Core Platform

Application and database
Odoo 18 Python PostgreSQL
02

Frontend Stack

Interface and styling
OWL Bootstrap 5 SCSS JavaScript
03

Integration Stack

ERP, payments, APIs, and auth
SAP iDoc Elavon / Converge REST APIs OAuth 1.0 / 2.0 AWS S3 LDAP
04

DevOps Stack

Deployment and service management
Jenkins GitLab Linux rsync systemctl
Business Impact

Operational Results

The platform reduced manual work across stores. Onboarding, settlement, inventory handling, payroll support, and promotion management are now faster and easier to control.

MetricBeforeAfter
New Store Onboarding2–3 days of manual setupAutomated setup in minutes
End-of-Day SettlementManual card batch processingAutomated daily settlement
Physical InventoryPaper-based countingDigital barcode-based inventory process
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Faster store rollout

New locations can be set up through an automated onboarding process.

Better settlement control

Daily card settlement now needs less manual processing.

Digital inventory handling

Physical stock counting now uses a barcode-based process.

Centralized promotion control

Promotions, loyalty rules, and gift cards can be managed from one place.

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