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A caller has just finished a sentence and is waiting. The request for the reply has gone out and nothing
A single call contains turns of wildly different difficulty. Greeting somebody and confirming a spelling ask almost nothing. Interpreting a
Two voice agents can run the same model and behave completely differently on a busy Monday. The difference is not
Three names come up in almost every shortlist a voice team draws up: Llama from Meta, Qwen from Alibaba Cloud
Reaching for a downloadable model changes more than where the inference happens. It moves a set of obligations onto the
The model that writes the best support email is not automatically the model that handles the best phone call. A
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