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Media Intelligence Enterprise Platform
Narravyn
Social Listening & Media Intelligence
Monitor social media, news, digital conversations, communities and emerging narratives from one enterprise intelligence platform.
Narravyn helps organizations understand what people are saying, how sentiment is changing, which narratives are gaining momentum, who is influencing the conversation and what needs attention.
Proven AI Delivery
300+AI Deployments
400+AI Specialists
40+AI Products Shipped
24/7Always-On Listening
Trusted by Fortune Global 500 leaders, governments & top universities across 30+ countries
OverviewUnderstand the Conversation
Understand the Conversation
Before It Shapes the Outcome
Narravyn brings social listening, media intelligence and response management into one connected platform. Track the conversations that matter to your organization, identify meaningful shifts in sentiment and visibility, detect emerging issues, understand the people and sources driving them, and coordinate the right response.
Change
What changed?
See movement in volume, sentiment, visibility and topic mix instead of a flat mention count.
Cause
Why did it change?
Trace a shift back to the posts, articles, communities and accounts that produced it.
Source
Who is driving it?
Identify the accounts, journalists, creators and publications carrying the conversation.
Perception
How is sentiment moving?
Track positive, negative and neutral sentiment and how audience perception changes over time.
Priority
What needs attention now?
Surface the conversations that warrant a decision, an owner and a response today.
Scope
Beyond mention counts
One workspace across social, news, digital media and public communities rather than separate tools.
Narravyn is built to answer the five questions that decide whether a conversation needs a response, not only to report how often you were mentioned.
CapabilitiesOne Platform for Social,
One Platform for Social,
Media & Narrative Intelligence
Six connected capabilities in one enterprise workspace, so listening, analysis and response share the same data.
Listening
Social Listening
Monitor mentions, keywords, hashtags, topics, accounts and conversations across supported social media channels and public digital sources.
Media
Media Monitoring
Track relevant news, publications, digital media, online communities and configured media sources from a unified workspace.
Narrative
Narrative Intelligence
Identify the themes, topics and narratives shaping conversations around your organization, market, campaigns and competitors.
Sentiment
Sentiment Analysis
Understand positive, negative and neutral sentiment and track how audience perception changes over time.
Competitors
Competitive Intelligence
Compare competitors across share of voice, sentiment, media visibility, conversation trends and audience response.
Influence
Influencer Intelligence
Identify influential accounts, journalists, creators and sources shaping important conversations.
The platform scope covers always-on listening, market and topic research, competitive benchmarking, influencer identification, brand health and sentiment tracking.
CopilotNarravyn
Narravyn
Intelligence Copilot
Turn complex monitoring data into clear, evidence-backed answers using natural language.
Ask your intelligence
Questions teams actually ask:
Why did negative sentiment increase today?Which narratives are gaining momentum?Who is driving this conversation?What changed in our brand perception this week?How does our visibility compare with competitors?Which emerging issues should we investigate first?
Evidence, not assertions
Every answer is traceable to:
supporting sourcesthe underlying conversationsthe posts behind a sentiment shiftthe accounts amplifying a narrativethe time window that changedthe raw records
Narravyn connects AI-generated insights with supporting sources, relevant conversations and underlying data, so teams can investigate the evidence behind every important finding.
DetectionDetect What
Detect What
Matters Earlier
Narravyn continuously analyzes monitored conversations to identify meaningful changes as they happen.
Volume
Conversation Spikes
Spot sudden increases in mentions and discussion volume.
Sentiment
Sentiment Shifts
Detect changes in audience sentiment before they become established trends.
Themes
Emerging Narratives
Identify new themes and storylines gaining momentum.
Amplifiers
Influencer Activity
Understand which voices are accelerating a conversation.
Market
Competitive Movement
Track significant changes in competitor visibility and audience response.
Alerts
Priority Alerts
Create alerts around important keywords, topics, campaigns or issues.
Automated alerts, trend spotting and always-on listening are part of the core listening capability set, not add-on modules.
WorkflowFrom Signal
From Signal
to Response
One path from a monitored conversation to a measured outcome.
Listen Understand Detect Investigate Act Measure
01
Listen
Capture relevant conversations and media signals across configured sources.
02
Understand
Analyze sentiment, topics, entities, audiences and narratives.
03
Detect
Surface unusual changes, trends and emerging issues.
04
Investigate
Explore sources, timelines, influencers and related conversations.
05
Act
Assign ownership, collaborate, approve and respond.
06
Measure
Track impact, reach, sentiment and conversation movement.
ResponseTurn Intelligence Into
Turn Intelligence Into
Coordinated Action
Important conversations should not stay inside dashboards. Narravyn connects intelligence with enterprise response workflows.
Cases
Create Cases
Turn important conversations and media events into managed cases.
Owner
Assign Ownership
Route issues to the right team or individual.
Triage
Set Priorities
Classify conversations based on importance and urgency.
Drafting
Suggested Responses
Support teams with context-aware response suggestions.
Governance
Approval Chains
Ensure sensitive content is reviewed before publication or response.
Escalation
Escalate Issues
Move high-priority items to the right decision-makers.
Audit
Track Actions
Maintain visibility across the complete response lifecycle.
Configurable
Configurable Workflows
Shape task allocation, priorities and approval steps around how your team already works.
Response management covers configurable workflows, task allocation, priorities, suggested responses and custom approval chains.
BenchmarkingCompetitive Intelligence
Competitive Intelligence
Beyond Share of Voice
Understand how your organization compares with competitors across the conversations shaping your market.
What you can compare
Benchmark across:
share of voicesentimentmedia visibilitynarrative momentumaudience responsecampaign activityinfluencer activitytopic performancehistorical trends
What it tells you
See the movement, not just the ranking:
who is being discussedwhy the conversation is changingwhat is driving the changewhich campaigns moved visibilitywhere you are losing groundwhere you are gaining it
CoverageMedia Intelligence for
Media Intelligence for
the Whole Organization
Social and media intelligence together, so teams can understand the broader conversation around their organization.
Press
News & Digital Media
Monitor relevant publications and digital coverage.
Communities
Public Communities
Track important discussions across supported forums and communities.
Social
Social Media
Follow mentions, accounts, topics, hashtags and audience activity.
Multimodal
Visual, Speech & Text Search
Search and analyze supported content across multiple formats.
Configured Print Monitoring
Extend monitoring to configured print-media workflows where required.
Coverage includes search across visuals, speech and text, public social collections, major video and community platforms, and print-monitoring workflows where they are configured.
ReportingIntelligence for Every
Intelligence for Every
Level of the Organization
The same monitored data, shaped for analysts, communications teams and leadership.
Operational
Live Intelligence Dashboards
Give analysts and operational teams continuous visibility into monitored conversations.
Recurring
Automated Reports
Deliver recurring social, media, campaign and reputation intelligence.
Leadership
Executive Briefings
Turn high-volume monitoring data into concise intelligence for leadership.
Communications
PR Intelligence
Track media exposure, reach, publications, journalists, sentiment and comparative performance.
Distribution
Branded Newsletters
Curate monitored intelligence and distribute it to internal or external audiences.
Reporting covers daily email digests, ad-hoc dashboards, PR insight reporting, benchmarking, PDF reports and branded newsletters.
GovernanceBuilt for Enterprise
Built for Enterprise
Security & Governance
Narravyn is designed for organizations that require strong access control, operational governance and secure intelligence workflows.
ISO/IEC 27001:2022ISO 9001:2015SOC 2 Type IIGDPR CompliantRole-Based Access ControlEnterprise Authentication
Access
Role-Based Access Control
Control access across users, teams and workspaces.
Identity
Enterprise Authentication
Support secure identity and centralized access management.
Control
Approval Workflows
Apply governance before sensitive responses or content are published.
Traceability
Audit Trails
Maintain traceability across important administrative and operational activity.
Protection
Data Protection
Protect applicable information in transit and at rest.
Policy
Data Governance
Manage access, retention and information-handling policies.
SDLC Corp holds ISO/IEC 27001 and ISO 9001 certification across its legal entities and SOC 2 Type II, and follows GDPR. Certification scope for a specific deployment is confirmed during procurement.
AudiencesBuilt for Teams That
Built for Teams That
Need to Know First
One platform, six operating contexts.
Communications
PR & Corporate Communications
Monitor media coverage, reputation and emerging narratives.
Marketing
Marketing
Understand campaigns, audiences, competitors and market conversations.
Reputation
Brand & Reputation
Track brand health, perception and issues requiring attention.
Service
Customer Experience
Discover recurring concerns, feedback patterns and sentiment changes.
Strategy
Market Intelligence
Follow competitors, industries, audience behavior and emerging topics.
Government
Public Sector
Understand public conversations, media activity, sentiment and issues requiring attention.
Why NarravynMore Than Social
More Than Social
Media Monitoring
Narravyn combines listening, intelligence and action in one enterprise environment.
Listen and understand
In one platform:
always-on social listeningsocial media monitoringnews and media intelligenceAI sentiment analysisnarrative intelligencetrend detectionsource-linked AI insights
Compare and act
Without a second tool:
competitive benchmarkinginfluencer identificationresponse workflowsapproval managementPR intelligenceexecutive reporting
The platform scope spans social management, listening, content and campaign analytics, customer service, benchmarking, reporting, sentiment analysis and media intelligence.
Client StoriesReal Stories.
Real Stories.
Real Impact.
Founders, CEOs, and operating leaders share what it's like to build with SDLC Corp.
Client story
Eric Leist
CEO, Edgerton Strategies
Client story
Doug Schmidt
CEO, Roofaid USA
Client story
Reyzal Razmi
All Star Influencers
What clients say
01 / 05
They approached our Salesforce discovery with real technical depth, uncovered structural gaps others missed, and delivered a solution that worked exactly as promised.
SDLC CORP built a mobile application that met our strategic requirements with strong technical execution. The solution performs reliably and has become an important operational asset.
They saw inefficiencies in our Salesforce workflow and redesigned our entire quote-to-cash system. We now operate faster, cleaner, and with better accuracy.
From planning to post-launch, SDLC Corp guided us every step of the way. Their support makes them more than a vendor. They're a trusted partner.
The SDLC Corp team scaled our platform with impressive technical expertise, ensuring it's secure, robust, and ready for future growth.
What clients say
01 / 05
The SDLC Corp team scaled our platform with impressive technical expertise, ensuring it's secure, robust, and ready for future growth.
From planning to post-launch, SDLC Corp guided us every step of the way. Their support makes them more than a vendor. They're a trusted partner.
They saw inefficiencies in our Salesforce workflow and redesigned our entire quote-to-cash system. We now operate faster, cleaner, and with better accuracy.
SDLC CORP built a mobile application that met our strategic requirements with strong technical execution. The solution performs reliably and has become an important operational asset.
They approached our Salesforce discovery with real technical depth, uncovered structural gaps others missed, and delivered a solution that worked exactly as promised.
- Contact Us
Let’s Talk About Your Product
Get expert guidance on scope, architecture, timelines, and delivery approach so you can move forward with confidence.
What happens next?
- We review your requirements
- Strategy call with experts
- Clear roadmap & estimate
- NDA Protected
- Enterprise Grade Delivery
- Global Clients
FAQFrequently Asked
Frequently Asked
Questions.
Straight answers on listening scope, sentiment analysis, narrative intelligence, competitor benchmarking and response workflows.
Narravyn is an AI-powered social listening and media intelligence platform that helps organizations monitor conversations, analyze sentiment, identify emerging narratives, track competitors, detect influential voices and manage responses from one enterprise workspace.
Social listening is the process of monitoring and analyzing online conversations around brands, topics, competitors, products, campaigns and industries.
The purpose is to understand sentiment, trends, audiences and emerging issues rather than simply to count mentions.
Narrative intelligence helps organizations understand how stories, themes and viewpoints develop and spread across social media, news and digital conversations.
It shows which storylines are gaining momentum and which voices are carrying them.
Yes. Narravyn supports competitive benchmarking across areas such as share of voice, sentiment, visibility, audience response and conversation trends.
Yes. Narravyn uses natural language processing to analyze sentiment across supported monitored content and help teams understand changes in audience perception over time.
Yes. Narravyn supports configurable response-management workflows including task assignment, priorities, suggested responses and custom approval chains.
Narravyn monitors supported social media channels, news and digital publications, public online communities and configured media sources.
Print-media monitoring can be extended through configured workflows where it is required.
Every Copilot answer is linked to the supporting sources, conversations and underlying records behind it, so teams can open the evidence rather than take the summary on trust.
